Shelby Knott is RiverView’s Employee of the Month for August


One of Shelby Knott’s favorite quotes is by Theodore Roosevelt: “No one cares how much you know, until they know how much you care.’’ There’s no doubt Knott cares about her patients as she works every day to show each one compassion in her role as a staff pharmacist at RiverView Pharmacy. Co-workers share that return patients often ask for Knott by name because of the exceptional care she has provided them. Because of her strong desire to help others and so many more top-notch qualities, Knott was recently named RiverView’s Employee of the Month for August.

“I am so incredibly thankful for this recognition,’’ Knott shared. “When I graduated from pharmacy school, my goal was to make a difference in the lives of the patients that I was going to serve no matter how small it may be. I firmly believe the amount of time, attention, and care we provide to our patients makes a difference... I am humbled and grateful for this recognition but even more thankful to be a part of such a wonderful work environment that provides exceptional patient care.’’

Knott joined the RiverView Pharmacy in May 2016. She received both her BS in Biomedical Sciences and her Doctor of Pharmacy degrees from the University of Minnesota Duluth. She grew up on a farm south of Red Lake Falls where her family owns the Weiss Asparagus Farm.

Shelby and husband Nolan, also a native of Red Lake Falls, reside in Warren where they keep busy with house projects as they remodel their home.

Below are some of the comments received in nominations for Knott:

“Shelby goes above and beyond in everything she does. She is an amazing role model, never shies away from a task and is always willing to jump in and help out wherever she is needed. A great example is when another staff member was
injured, she took the initiative to finish the Care Center monthly chart reviews. This is only one small example of how great she really is. She is never afraid to jump in and help other staff that are bogged down. She has shown again and again her willingness to train staff in other departments on safe practices. She is a priceless asset to RiverView Health Pharmacy. Shelby is the happiest person all around that I know. She is a joy to work for and with. Her dedication to the highest quality care is evident in everything she does. She is a bright, bright light for her whole team.’’ - Sherry Hanson, Pharmacy

“Shelby has many great qualities that make her an excellent employee at RiverView. She exemplifies teamwork by doing a huge amount of training. With new staff coming to the pharmacy over the past year, she has taken on director-type roles as the pharmacy has transitioned from our interim director to our new director, and she has done this without complaint. She also shows good communication skills as she trains staff in other departments on mixing medications and how to use new medications... She demonstrates respect/empathy to our patients. As a coworker, I have had patients come to our window and ask specifically for Shelby, because she has helped them in the past and made their experience at RiverView an exceptional one.’’ - Ashley Sparby, Pharmacy

Pictured above: Shelby Knott (front row, center) surrounded by family and co-workers at her Employee of the Month presentation.

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